AFTER SALES SERVICE SYSTEM ARCHITECTURE

Frontline Customer Service

1.7 × 12 hour online service (phone/WeChat/email)

Digital Management Platform

Product traceability system: Query the full process records of raw materials and process parameters through batch numbers

CORE AFTER-SALES SERVICE CONTENT

Quality Assurance Services

Quality Commitment: 36 month product performance guarantee period.
Return and Exchange Policy: Free replacement for non-human performance issues within 1 month of arrival.

Value Added Services

Free performance testing of raw materials/finished insulation strips (3 sample tests per year).

OEM&ODM CUSTOMIZATION SERVICES

Drawing Size Confirmation

Modify and improve drawings according to customer requirements.

Open Mold Sample

Confirm the sample size based on the drawing for the mold sample.

After Sales Of Mold Products

Follow up on the use of insulation strips for subsequent mold maintenance.

SHUANGMING PLASTIC

PA66GF25 is our flagship product, including plastic granules and thermal barrier strips.

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