Frequently Asked Questions

FAQ

Q How long to ship to Europe?

A 25-35 days by sea (FOB port), 3-5 days by air (DDP delivery).
Q Is a hazardous material certificate provided?

A
Non-hazardous material (MSDS available).
Q Do you offer custom profiles?

A Yes, mold design available upon CAD drawings (NRE cost negotiable).
Q Are free samples available?

A First-time clients get 1m free sample (freight collect).
Q Do you provide installation support?

A Online technical guidance.
Q Do you accept L/C payment?

A Yes (TT, LC, PayPal), terms specified in contracts.
Q How are quality disputes handled?

A SGS test reports provided, full refund for quality issues.
Q Do you offer OEM services?

A
Yes, OEM/ODM supported with exclusive mold ownership.

SHUANGMING PLASTIC

PA66GF25 is our flagship product, including plastic granules and thermal barrier strips.

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